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Process transformation for Avery Dennison

Process transformation for Avery Dennison

Process transformation for Avery Dennison

We reviewed over 300 agencies across the world to consolidate Avery Dennison's recruitment spend while also enhancing their professional relationship with external suppliers. This turned a brave dream of a single global preferred supplier list (PSL) framework into reality for our client.


The Challenge

- Consolidate recruitment spend

- Undertake a global preferred supplier list (PSL) review

- Manage the review with minimal intrusion on the team’s schedule


The Solution

Our first step was to review over 300 agencies and produce a consolidated preferred supplier list (PSL) covering EMEA, APAC and the Americas.

We recognised that improving external relationships with Avery Dennison's key recruitment partners was paramount to the process. So we ensured that the acts of reviewing and assigning new contracts, scopes of service, SLAs and KPIs were conducted warmly and professionally.

This process transformation met our client's need for a high quality service with minimal impact on their team’s time.


The Result

- Fully ratified roster of loyal agencies, operating globally and on equal terms

- Consistent and cost controlled solution to eliminate rogue rates and ensure value

- Annual spend reduced


Client Testimonial

"Having a global PSL framework with suppliers, and terms that reflect each local market was considered something of a pipe dream initially. With support from the Talent Collective, we have made this a reality and have been able to start benefiting from revised commercials and improved quality of service at the earliest opportunity." - Tracey Allison, Talent Acquisition Director, EMEA (and Global Project Sponsor)

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