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MassMutual | Customer Experience (CX) Project
Customer Experience (CX) Project
MassMutual is an American life insurance company with over 10,000 employees globally. When looking at ways to hire top tech talent to support their efforts to continually digitise and innovate their customer offering, they came to us.Operating in the highly competitive tech space, especially as a 160 year old financial institution, is not without its challenges. How did we work together to achieve talent success, including doubling the number of candidate applications per role?
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