Customer Success Director
Mark is responsible for leading our Customer Success initiatives at the Director level. Mark has been with Alexander Mann Solutions for over seven years and has successfully undertaken a range of roles which include the leadership of a range of client accounts across the industry sectors and Consulting Services business, including Employer Brand, Assessment, Executive Talent, Outplacement and Strategic Workforce Planning. An obsession with service excellence, innovating pragmatic solutions and creating a long-term win/win platform with clients are what drives Mark and his teams to continued success in Alexander Mann Solutions.
Mark has over 30 years’ experience in the field of Human Resources and in that time has held Director level roles in both corporate and service provider organisations, several with international responsibilities. These include HR Director responsibilities in both Electronics Engineering and Software Services and as a Managing Director leading the high growth build of Executive Search and RPO businesses in EMEA and the US. This has provided Mark with a unique insight and perspective, being able to advise clients on a broad range of Talent Management solutions together with the change management focus required to ensure their maximum impact and sustainability.
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